We all use email to agree on a meeting time. Unfortunately it's terribly inefficient, especially when it’s done incorrectly. A salesperson who is sloppy about it will drive the new, potential client nuts and make the client wonder if she really wants to do business with the salesperson. It is the salesperson’s first test. You'll want to pass it.
I answered the phone. The salesman was a little nervous. “I’m new at this,” he said, as I corrected the way he said my first name. I wasn’t bothered by him not pronouncing my name correctly, although it’s usually the last name that people butcher. 
Well, Dear Readers, my 
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Written by revenue coach Kristin Zhivago.
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How to Sell the Way They're Buying Now
Dedicated to all the hard-working, honest entrepreneurs and CEOs who feel a strong sense of responsibility to their customers, employees and stakeholders – and who want to grow their business without resorting to the deceptive techniques used by the manipulators of the world.
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