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by Title

Can Your Sales Plodders Become Sales Stars?

Are You Contributing to The Big Fat Website Disconnect?

Do You Secretly Believe You Are Smarter Than Your Customer?

Top 10 Characteristics of An Effective Leader

HELP! I'm Trying To Pay You!

Is Your Name Killing Your Business?

Time to start taking care of each other

The most important question for you to answer now: "What would success look like?"

The Art of Liftoff

10 Tips On How To Use Social Media to Increase Revenue

Is Your Shopping Cart Killing Your Sales?

Social Media gurus reveal secrets

Are your salespeople making these terrible mistakes?

Social media: Marketing gets its party crashed - and what marketers can do about it

Social media etiquette - and a prediction

Want to sell more? Shut up!

Marketing advice for the technical entrepreneur

Personal peace - and profit

Has a Monster entered your market? Don't let yourself be marginalized

Clueless AT&T versus clued-in MobilityPass

Indicators you can trust

Main Street rising

Bravery and Your Revenue

Getting it right versus being right

What to do when a Big Dog enters your market

Their expectations versus your delivery

Are you in your customer's Confidence Zone?

Who gets work

Carrying on - consciously and courageously

Revenue and your character: The high price of pride

Marketing VP: Role and responsibilities

Dueling agendas: Revenue inhibitors

Fear for sale

How to manage salespeople

Are you a blind CEO?

Forces of nature

Managing expectations: Maturity at work

What now? "Wow!"

The stellar selling conversationalist

Giving thanks - and your revenue

Are you refusing to grow your revenue?

Assume they want it!

Sugar Daddies rot your teeth

The problem with outside investment

Lying doesn't work anymore

Serious business versus the "BS Quotient"

Revenue and your character: The fruitlessness of frustration

New buying process forces some tough decisions

Hi, I'm Microsoft - and I'm blowing it

Shallow swimmers sinking

Confessions of a software buyer: "What happened after I said yes"

Is "selling" obsolete?

Those shining eyes

It's the bloggers, baby!

Extra! Extra! Informed Guides close more sales

The role reps play, and an article on incentives

Salesmen talking: The 7 worst mistakes

"Luv" those customers - and the profits

Gone! The reason customers leave

How should your company grow?

Staying in their comfort zone

Revenue and your character: The high price of self-indulgence

Barkers in the Skepticism Swamp

Are you "Tuned In"?

The 7 CEO Selling Mistakes

What's important now

Impending doom and the Comforter-In-Chief

How to transform your company ("recession-proofing")

The Retro Encabulator teaches us all a lesson

The truth about recessions

Revenue and the rationalizing employee

Recession? Get serious!

The problem with personas, round two

Running business on email: The mighty subject line

Truth in business

Email and your revenue

Buyer Scenarios vs. Personas

A buyer's hellish experience

Are you hiding behind your "personas"?

Leadership 101

Fast, right, cheap: Welcome to the standard

Psychos in the ranks

Recessions can be good for you

Is it a recession? Or is it your selling methods?

Revenue and your character: Embracing your inner micromanager

Revenue and your character: Managing yourself

KZ teaming up with the New York Times to "Fix Your Problem"

Confessions of a code-cracker

The big sales consultant con job: Control, conversion, and closing

No such thing as "autopilot" marketing

Crank up that content factory!

How's your tempo?

Your company's secret life

Revenue and your character:
The last mile


Revenue and your character:
How integrity drives your earning power


Revenue and your character:
The Entitlement Trap


Revenue and your character:
Reality vs. rationalization


Referred customer? Work harder!

Why I hate management fads

Finding you versus buying from you

The customer is always wrong: the salesperson as a wannabe lawyer

Search is not a substitute for straightforward navigation

Email success absolutes

How data can turn you into the big dog

The salesperson as paid liar

Fear is not your friend

How buyer dreams and nightmares affect your sales

How to sell successfully even though your country's or industry's reputation has poisoned the customer's mind

Budgeting your attention

Managing your passion

Are your marketers using yesterday's methods on today's customers?

Victim versus victor: Sad stories don't make sales

Secret of great marketing stories: "The truth behind the facts"

The perfect sales manager - part 2

The perfect sales manager - part 1

Your company and your character: The high price of avoidance

Entrepreneurs twisting in the wind

What you can learn from Paris Hilton

Miss the signal, lose the sale

Common revenue stumbling blocks and how to avoid them

How to get a lot done without going crazy

How to make money during a recession

Are you running your company like a private club?

Want to sell? Ask, then tell.

Please, please, can I buy your product?

Only three things really matter: you, them, and your processes

Where have all the good designers gone?

Pitiful pitches

Charm is not a strategy

Somewhere - right now - a customer is thinking deep thoughts about you

The dark side of marketing: Where do you stand?

Mergers and acquisitions: How to avoid the mourning after

A great example of "making it easy to buy."

Is your copy getting in the way? Or is it actually useful to your buyers?

Hi there. I'm your neighborhood Revenue Engineer. Or, how to reinvent yourself.

Why "countering objections" backfires, and what stellar salespeople do instead

Process improvement

Looking for higher revenues this year? Pay attention to your projects and processes

The CEO's most important New Year's resolution

What your salespeople want for Christmas

When they come to buy, are your employees saying "NO"?

Why you need a datamaster

The best opportunities are right under your nose

Want to grow your company? Leave your comfort zone.

Why I switched from Blogware to Movable Type

How to become a marketing expert

How to make money in Distraction City

Do your top execs understand the "back end" of your business systems?

How pitiful processes can kill a company

How to make sure your website sells your products

Yes, cats (marketers) and dogs (salespeople) can actually get along - and work together to increase your sales

Yes, cats (marketers) and dogs (salespeople) can actually get along - and work together to increase your sales (part 2)

Yes, cats (marketers) and dogs (salespeople) can actually get along - and work together to increase your sales (part 3)

Know somebody just starting out? Here are the truths that will put them on the track to success

NXP launches itself impressively, but leaves its customer behind

The fundamental fact that will put your sales on track

Writing for the rushing reader

Is marketing evil?

In search of the perfect promise: Dead chicken parts versus finger-lickin' good

How to get information from your customers without slowing down the sale

How to recruit revenue contributors

Entrepreneurs: Hate to sell? Stop!

Salespeople avoiding data entry? Maybe they should be talking to EVA

Saved! By the customer's buying process

Demand Generation: A salesman's fantasy dressed up as the new paradigm

How to pass the "first contact test"

The four success minimums

Achieving clear website navigation

Content? Get serious!

MarketingSherpa's Entrepreneur of the Year reveals secrets

What your web logs won't tell you

The tools your sellers need from your website

Want to sell more? Try the truth.

CMO Council study reveals the painfully obvious

Is your website stabbing you in the back?

A great web mockup and markup tool

Blogging: The bottom line

PCMall wins, Ritz Camera loses. Why?

Thanks for your interest, now leave us alone

The Higher They Go, the Stupider They Get

Study by CMO and KnowledgeStorm: Your input welcome

ABN-AMRO ads and landing pages break the Rule of Specificity; never reveal what is being sold

Search-optimized PR: Greg Jarboe reveals secrets

How NOT to do telemarketing

The sad state of selling software: Stuck in a swamp of skepticism

Article suggestions and pitches

How do I RSS?

Best economic indicator? The "Boss Confidence Index."

What CEOs need to know about search marketing

by Topic

Blogging 2 articles

Bloopers 8 articles

Branding 4 articles

Buyer experiences 36 articles

Competition 2 articles

Content management 10 articles

Conversion 17 articles

Copy That Convinces 27 articles

Copywriting 14 articles

Customer data 8 articles

Customer Loyalty 11 articles

Customer research 5 articles

Customer Trends 19 articles

Demand generation 28 articles

Design 1 articles

Distribution 1 articles

Elevator pitch 4 articles

Email marketing 5 articles

Entrepreneurs 52 articles

Ethical marketing 22 articles

Ethical selling 23 articles

Graphic design 1 articles

Growing your company 22 articles

How Customers Buy 90 articles

How to be a better salesperson 41 articles

How to make money during a recession 61 articles

Inbound Marketing 1 articles

Increasing revenue 129 articles

Instructions 3 articles

Intelligent Management 109 articles

Jewelry makers 1 articles

Leadership 14 articles

Managing IT 2 articles

Managing your business 55 articles

Managing yourself 28 articles

Market research 3 articles

Marketing 50 articles

Marketing automation 8 articles

Marketing career 8 articles

Marketing strategy 72 articles

Marketing technology 8 articles

Marketing tips 22 articles

Marketing Tools 6 articles

Marketing trends 11 articles

Mergers and acquisitions 2 articles

Persona 3 articles

Podcasts 3 articles

Positioning 12 articles

Process improvement 38 articles

Product launch 2 articles

Profitable companies 4 articles

Public Relations 5 articles

Recruiting 4 articles

Recruiting top talent 6 articles

Research 4 articles

Retail sales 8 articles

Revenue generation 98 articles

Sales 77 articles

Sales automation 2 articles

Sales Management 28 articles

Sales Pitches 39 articles

Search Engine Marketing 5 articles

Self-management 21 articles

Selling 67 articles

Selling software 26 articles

Selling through representatives 24 articles

Selling to Large Companies 12 articles

Selling tools 9 articles

Social Media 4 articles

Successful selling 83 articles

Telemarketing 5 articles

Telesales 11 articles

Tools for your sales force 9 articles

Web analytics 4 articles

Web careers 2 articles

web copy 11 articles

Web metrics 4 articles

Web tools 3 articles

Website design 13 articles

Website navigation 14 articles

Websites that sell 39 articles

by Date

March 2010 1 articles

February 2010 2 articles

January 2010 2 articles

December 2009 3 articles

November 2009 1 articles

October 2009 4 articles

September 2009 1 articles

August 2009 4 articles

July 2009 1 articles

June 2009 3 articles

May 2009 3 articles

April 2009 3 articles

March 2009 2 articles

February 2009 3 articles

January 2009 4 articles

December 2008 2 articles

November 2008 5 articles

October 2008 4 articles

September 2008 4 articles

August 2008 5 articles

July 2008 4 articles

June 2008 4 articles

May 2008 4 articles

April 2008 4 articles

March 2008 4 articles

February 2008 5 articles

January 2008 4 articles

December 2007 4 articles

November 2007 5 articles

October 2007 4 articles

September 2007 4 articles

August 2007 5 articles

July 2007 4 articles

June 2007 5 articles

May 2007 4 articles

April 2007 4 articles

March 2007 5 articles

February 2007 4 articles

January 2007 4 articles

December 2006 5 articles

November 2006 4 articles

October 2006 4 articles

September 2006 5 articles

August 2006 4 articles

July 2006 5 articles

June 2006 6 articles

May 2006 1 articles

March 2006 1 articles

December 2005 1 articles

October 2005 1 articles

August 2005 1 articles

June 2005 1 articles

May 2005 3 articles

April 2005 4 articles

March 2005 3 articles

January 2005 1 articles

December 2004 1 articles

If you like my blog, you'll love my book
You can suffer through years of marketing and selling experimentation, or you can read this book and understand exactly what you have to do.

Guy Kawasaki author of The Art of the Start

Kristin Zhivago - smartest technology marketing person - ever! I've been in technology sales and marketing for over twenty years. I'm here to tell you that I am completely blown away by her complete command of the issues. Do your career a favor and read everything she has ever written.

Mitsu Fisher Inside Sales Professional Kudos Information Ltd.

Loved your book!!!!

Bill Harrison FreePublicity.com

Zhivago's book will forever change the way you think about marketing.

Anneliese Kellner Global Marketing Manager Kudos Information Ltd.

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