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by Title

How to transform your company ("recession-proofing")

The Retro Encabulator teaches us all a lesson

The truth about recessions

Revenue and the rationalizing employee

Recession? Get serious!

The problem with personas, round two

Running business on email: The mighty subject line

Truth in business

Email and your revenue

Buyer Scenarios vs. Personas

A buyer's hellish experience

Are you hiding behind your "personas"?

Leadership 101

Fast, right, cheap: Welcome to the standard

Psychos in the ranks

Recessions can be good for you

Is it a recession? Or is it your selling methods?

Revenue and your character: Embracing your inner micromanager

Revenue and your character: Managing yourself

KZ teaming up with the New York Times to "Fix Your Problem"

Confessions of a code-cracker

The big sales consultant con job: Control, conversion, and closing

No such thing as "autopilot" marketing

Crank up that content factory!

How's your tempo?

Your company's secret life

Revenue and your character:
The last mile


Revenue and your character:
How integrity drives your earning power


Revenue and your character:
The Entitlement Trap


Revenue and your character:
Reality vs. rationalization


Referred customer? Work harder!

Why I hate management fads

Finding you versus buying from you

The customer is always wrong: the salesperson as a wannabe lawyer

Search is not a substitute for straightforward navigation

Email success absolutes

How data can turn you into the big dog

The salesperson as paid liar

Fear is not your friend

How buyer dreams and nightmares affect your sales

How to sell successfully even though your country's or industry's reputation has poisoned the customer's mind

Budgeting your attention

Managing your passion

Are your marketers using yesterday's methods on today's customers?

Victim versus victor: Sad stories don't make sales

Secret of great marketing stories: "The truth behind the facts"

The perfect sales manager - part 2

The perfect sales manager - part 1

Your company and your character: The high price of avoidance

Entrepreneurs twisting in the wind

What you can learn from Paris Hilton

Miss the signal, lose the sale

Common revenue stumbling blocks and how to avoid them

How to get a lot done without going crazy

How to make money during a recession

Are you running your company like a private club?

Want to sell? Ask, then tell.

Please, please, can I buy your product?

Only three things really matter: you, them, and your processes

Where have all the good designers gone?

Pitiful pitches

Charm is not a strategy

Somewhere - right now - a customer is thinking deep thoughts about you

The dark side of marketing: Where do you stand?

Mergers and acquisitions: How to avoid the mourning after

A great example of "making it easy to buy."

Is your copy getting in the way? Or is it actually useful to your buyers?

Hi there. I'm your neighborhood Revenue Engineer. Or, how to reinvent yourself.

Why "countering objections" backfires, and what stellar salespeople do instead

Process improvement

Looking for higher revenues this year? Pay attention to your projects and processes

The CEO's most important New Year's resolution

What your salespeople want for Christmas

When they come to buy, are your employees saying "NO"?

Why you need a datamaster

The best opportunities are right under your nose

Want to grow your company? Leave your comfort zone.

Why I switched from Blogware to Movable Type

How to become a marketing expert

How to make money in Distraction City

Do your top execs understand the "back end" of your business systems?

How pitiful processes can kill a company

How to make sure your website sells your products

Yes, cats (marketers) and dogs (salespeople) can actually get along - and work together to increase your sales

Yes, cats (marketers) and dogs (salespeople) can actually get along - and work together to increase your sales (part 2)

Yes, cats (marketers) and dogs (salespeople) can actually get along - and work together to increase your sales (part 3)

NXP launches itself impressively, but leaves its customer behind

The fundamental fact that will put your sales on track

Writing for the rushing reader

Is marketing evil?

In search of the perfect promise: Dead chicken parts versus finger-lickin' good

How to get information from your customers without slowing down the sale

How to recruit revenue contributors

Entrepreneurs: Hate to sell? Stop!

Salespeople avoiding data entry? Maybe they should be talking to EVA

Saved! By the customer's buying process

Demand Generation: A salesman's fantasy dressed up as the new paradigm

How to pass the "first contact test"

The four success minimums

Achieving clear website navigation

Content? Get serious!

MarketingSherpa's Entrepreneur of the Year reveals secrets

What your web logs won't tell you

The tools your sellers need from your website

Want to sell more? Try the truth.

CMO Council study reveals the painfully obvious

Is your website stabbing you in the back?

A great web mockup and markup tool

Blogging: The bottom line

PCMall wins, Ritz Camera loses. Why?

Thanks for your interest, now leave us alone

The Higher They Go, the Stupider They Get

Study by CMO and KnowledgeStorm: Your input welcome

ABN-AMRO ads and landing pages break the Rule of Specificity; never reveal what is being sold

Search-optimized PR: Greg Jarboe reveals secrets

How NOT to do telemarketing

The sad state of selling software: Stuck in a swamp of skepticism

Article suggestions and pitches

How do I RSS?

Best economic indicator? The "Boss Confidence Index."

What CEOs need to know about search marketing

by Topic

Blogging 1 articles

Bloopers 8 articles

Branding 3 articles

Buyer experiences 7 articles

Content management 9 articles

Conversion 5 articles

Copy That Convinces 21 articles

Copywriting 13 articles

Customer data 8 articles

Customer research 3 articles

Customer Trends 14 articles

Demand generation 25 articles

Design 1 articles

Distribution 1 articles

Elevator pitch 3 articles

Email marketing 5 articles

Entrepreneurs 37 articles

Ethical marketing 12 articles

Ethical selling 15 articles

Graphic design 1 articles

How Customers Buy 61 articles

How to be a better salesperson 25 articles

How to make money during a recession 35 articles

Increasing revenue 74 articles

Instructions 3 articles

Intelligent Management 76 articles

Jewelry makers 1 articles

Leadership 3 articles

Managing IT 2 articles

Managing your business 25 articles

Managing yourself 13 articles

Market research 2 articles

Marketing 46 articles

Marketing automation 7 articles

Marketing career 5 articles

Marketing strategy 46 articles

Marketing technology 2 articles

Marketing tips 21 articles

Marketing Tools 5 articles

Marketing trends 7 articles

Mergers and acquisitions 1 articles

Persona 3 articles

Podcasts 2 articles

Positioning 8 articles

Process improvement 32 articles

Product launch 1 articles

Public Relations 3 articles

Recruiting 2 articles

Recruiting top talent 6 articles

Research 4 articles

Retail sales 6 articles

Revenue generation 57 articles

Sales 49 articles

Sales automation 2 articles

Sales Management 11 articles

Sales Pitches 30 articles

Search Engine Marketing 5 articles

Self-management 10 articles

Selling 45 articles

Selling software 11 articles

Selling through representatives 13 articles

Selling to Large Companies 7 articles

Selling tools 6 articles

Successful selling 53 articles

Telemarketing 4 articles

Telesales 5 articles

Tools for your sales force 6 articles

Web analytics 4 articles

Web careers 1 articles

web copy 5 articles

Web metrics 4 articles

Web tools 3 articles

Website design 8 articles

Website navigation 9 articles

Websites that sell 24 articles

by Date

May 2008 2 articles

April 2008 4 articles

March 2008 4 articles

February 2008 5 articles

January 2008 4 articles

December 2007 4 articles

November 2007 5 articles

October 2007 4 articles

September 2007 4 articles

August 2007 5 articles

July 2007 4 articles

June 2007 5 articles

May 2007 4 articles

April 2007 4 articles

March 2007 5 articles

February 2007 4 articles

January 2007 4 articles

December 2006 5 articles

November 2006 4 articles

October 2006 4 articles

September 2006 4 articles

August 2006 4 articles

July 2006 5 articles

June 2006 6 articles

May 2006 1 articles

March 2006 1 articles

December 2005 1 articles

October 2005 1 articles

August 2005 1 articles

June 2005 1 articles

May 2005 3 articles

April 2005 4 articles

March 2005 3 articles

January 2005 1 articles

December 2004 1 articles

If you like my blog, you'll love my book
You can suffer through years of marketing and selling experimentation, or you can read this book and understand exactly what you have to do.

Guy Kawasaki author of The Art of the Start

Kristin Zhivago - smartest technology marketing person - ever! I've been in technology sales and marketing for over twenty years. I'm here to tell you that I am completely blown away by her complete command of the issues. Do your career a favor and read everything she has ever written.

Mitsu Fisher Inside Sales Professional Kudos Information Ltd.

Loved your book!!!!

Bill Harrison FreePublicity.com

Zhivago's book will forever change the way you think about marketing.

Anneliese Kellner Global Marketing Manager Kudos Information Ltd.

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